Guides for shop owners
How can a hair or nail salon take bookings from foreign customers through its website?
The biggest worry for foreign customers is “what if we can’t communicate and I don’t get what I asked for?” Show them what to expect in advance and booking gets easier.
What to show in advance
- A price list (by hair length and options) — including the conditions that can change the price on the day
- Photos of your work (style examples) — so customers can choose by pointing at a picture
- How long it takes
- How to book, plus your no-show and cancellation rules — and whether you can take a deposit on a foreign card
For a smoother visit on the day
- One line: “Please show us a photo”
- Ask about past bleaching, black dye or henna (Has your hair been bleached or dyed black before?)
- A line asking about allergies and sensitive skin
This guide was written by Gyeol, a website service for small shops. Use it as it is, whether or not you use Gyeol.
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